We operate a UK MAINLAND STANDARD RETURNS policy.

Full price items must be returned in original condition within 30 days of purchase.

Sale goods must be returned in original condition within 14 days for a refund or 30 days for exchange.

*Any smart Lugagge Tags provided for free must be returned with product if not £15 per tag will be deducted from refund.

By original condition we mean:

you’ve kept all original packaging and labels in good condition and the product can be resold at full price.
you haven’t used the product

Need a new suitcase and left it until the last minute? Don’t worry, we’ve got it covered.

Free delivery over £99 - £4.99 under.

We are able to offer Same day and Next working Day Delivery plus Saturday and Sunday to most mainland UK Postcodes (exclusions apply).

Orders are dispatched out Monday - Friday only. Goods will not arrive on Weekend unless Saturday arrival is chosen at checkout

If a cut off time is missed and you need it urgently please give us a call

Shipping Options

1) Dispatched next working day - order by Midnight. (Eta up to 2 working days)

2) Guaranteed arrival by 12 next working day

3) Saturday arrival

4) Same day in London (Please call or message)

If you have missed any ordering cut off time please call and we can normally find a solution

Please not if you would like your order to arrive on the weekend that option must be seleted at checkout.

No delivery or dispatch will occur on any Bank Holiday

For more detailed shipping information please click here

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